Receipt of calls for all the users of each customer.
Customers attention from every office building, offering support to whole department with the following functions.:
Unlocking user accounts.
Restoring credentials..
Complete CAU warnings, to users who do not have access to the CAU.
File download management for different users.
Permission of access to information..
Video calls management. Our operators receipt video calls from external users and transfer them to the appropriate people. Likewise, they could be the responsible people for managing the schedule of videoconference meetings.
Save videoconference rooms management. It includes the notification service to support staff, so the user do not have to worry when he/she will has a videoconference because the operators warns to technicians.
Meeting rooms management. In order to liberate work to secretaries from different departments, our operators are responsible for the management-booking videoconference rooms. They notify to the interested persons with date / time where the meeting is going to be done. Also, they make it by departments of the company.
